Three Australian baggage handlers are said to have been suspended and issued with a warning while an investigation is currently underway after a video surfaced of them recklessly placing flight passengers’ luggage onto a conveyor belt.
The men in question have reportedly been suspended until the investigation by Qantas and Swissport Australia has been completed.
In the video that’s been heavily circulating on TikTok, the baggage handlers can be seen kicking and throwing around the luggage bags, with some of those suitcases ending up falling off the belt. In one particular moment seen in the clip, a man decides to grab hold of a luggage bag which he lifts over his head before slamming into onto the belt, completely neglecting the possibility that he may have caused personal damage to the item.
“Disrespectful behaviour to our customer luggage and personal effects will not be tolerated and will result in serious disciplinary action,” Swissport Australia CEO Brad Moore said in a follow-up statement. “Since the video was released, I have received many messages from team members across the network, sharing these concerns and equally voicing their commitment to our Safety and Service standards. We cannot allow the actions of a very small minority to undermine the first class standards of the many.”
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