A couple received a $1,400 refund after being seated next to a farting dog on a 13-hour flight.
They now plan to donate all the money to an animal charity. Gill Press told Insider that she and her husband Warren Press were awarded about $1,410 in compensation from Singapore Airlines after they complained that they were forced to let go of their premium seats on the plane and instead sit in economy due to a loud, farting dog that belonged to a passenger seated next to them.
The New Zealand outlet Stuff first reported on September 8 that Gill and Warren Press boarded a Singapore Airlines flight from Paris, France, to Singapore in June.
The couple paid extra for premium economy seats for the 13-hour flight, they told Insider. When they arrived at their assigned seats, they said they discovered that they were seated next to a passenger with a dog, which Gill believed was an emotional support animal.
According to Gill, the dog was snorting and drooling.
Press said they were on a 13-hour flight from Paris to Singapore in June and had not been aware that the passenger seated next to them had a canine companion. She told the outlet that the trouble began after their dinner service when they heard something weird.
“I heard this noise — a heavy snorting,” Press told Insider earlier this month. “I thought it was my husband’s phone, but we looked down and realized it was the dog breathing.”
After months of emailing Singapore Airlines, the New Zealand couple said they received about $1,410, which they plan to donate to an organization that matches vision-impaired people with service dogs.
Singapore Airlines did not respond to a request for comment on the refund. A representative for the airline previously told Insider that they apologized to the couple for their experience on their flight.
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