EasyJet asked 20 people to leave a flight “because it was “too heavy to take off”.
A video sent by a passenger to the Liverpool Echo. showed one of the flight crew announcing their concerns regarding the take-off.
The pilot said: “Thank for for getting here today. Because there are so many of you it’s a pretty heavy aircraft. That heavy aircraft combined with a pretty short runway and with the current unfavourable conditions here in Lanzarote, means the aircraft is too heavy to take off. I’ve been sat with my senior first officer and we’re very experienced with this and have done this before.
‘We’ve heard nothing from the airline. It’s quite distressing.’
Andy Samu, who is stranded in Budapest as a result of EasyJet’s swathe of flight cancellations, expresses his dismay at the company’s handling of the situation.
He added: “That heavy aircraft combined with a fairly short runway here in Lanzarote, and some winds which aren’t completely favorable at the moment, mean that with the current environmental conditions here in Lanzarote, the aircraft is too heavy at the moment to depart.”
EasyJet asked passengers to volunteer to get off a plane because it was too heavy to take off, offering those who did up to $544 to disembark and take a later flight.
A TikTok video shared by passenger Ryan Williams shows the pilot on flight EZY3364 from Lanzarote to Liverpool making an announcement about the situation to those on board.
In the video, the pilot said: “Because there’s so many of you, it’s a pretty heavy aircraft we’ve got today.”
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